Our 2023 Annual Newsletter


A Note from the CEO


To Our Customers and Partners,
As a founder of Rigado, CTO, and now CEO, I’ve had the honor of working with an amazing team and the joy of sharing our IoT vision with high quality gateways, sophisticated edge software, and scalable cloud-based management tools. The market has matured and our strategy along with it. While there is still a place for IoT Gateways, we find ourselves talking more about IoT Networks – systems made up of gateways or Wi-Fi Access Points running Edge Connect and remotely orchestrated with Edge Direct to manage millions of devices.
We are excited to work with leading global enterprises who recognize they need to manage a flexible, Unified Network that scales and supports many different solutions. We are also happy to see the Bluetooth® SIG announce the Bluetooth 5.4 specification for Electronic Shelf Labels (ESLs) to help address the growing need for standardization and unification in IoT. Rigado has enabled ESLs through Edge Connect on our gateways and via containers running on Wi-Fi Access Points.
What should you expect from Rigado over the next year? We will continue to expand the Cascade Gateway product line, Edge Connect software, and Edge Direct cloud-based management. We also plan to add features to simplify managing these large networks, especially congested 2.4GHz environments with many Bluetooth devices. On the edge sensor front, growth in the telematics market, specifically retail and pharmaceutical logistics, is driving customer demand for new battery-free asset tags and trailer monitoring devices, which we also support.
Read on below to see some highlights from 2023, and please reach out to us if we can be a part of your enterprise IoT journey. Thank you and happy holidays!

Justin Rigling, Co-Founder and CEO


Looking Back on 2023

Rigado Unveils New Edge Direct Management Features

This Spring, we launched several new features for our Edge Direct platform. Each plays a role in bringing scaled IT-ready management capabilities to edge sensor networks. In case you missed it, we hosted a launch webinar and demo as well as dedicated articles detailing these exciting new product capabilities:
Device Management
Managed Refresh and WiFi Region Control
Edge Direct Roles

We've received a very positive response to these new features, and always welcome customer feedback. The Edge Direct team is hard at work building more features and integrations for 2024, let us know how we can make your IoT deployments easier to manage!

A Transformative Year for Retail

We've seen a big push in retail and grocery to incorporate IoT sensors, electronic shelf labels, and other low-power wireless devices in order to reduce shrink and improve operations. For Rigado, it was an exciting year as we unveiled a new set of retail-focused capabilities, and put them to the test in a telematics proof of concept for a leading global retailer.

The NRF Big Show is just around the corner in January, and we will be there with partners and customers to discuss what the future holds for retail technology. If you are attending and want to connect live, drop us a line! And don't forget to check out our new retail explainer video to see how Rigado can help retailers and grocers incorporate IoT capabilities using their existing IT network:

Hitting the Road with Rigado

We sponsored and attended several partner and industry events this year. These are always a great networking opportunity and a way to show off the latest features in a live demo. Here are some highlights:
IoT Solutions World Congress Booth
Demo at IoT Solutions World Congress
Rigado VP of Sales Russell Corvese leads a conversation at IoT Solutions World Congress in Barcelona
Director of Sales Damon Barsuglia showing off Rigado Unified Networks at the Cradelpoint Americas Partner Summit in Austin
Extreme Connect Booth
CEO Justin Rigling shows his demo skills at Extreme Connect in Berlin

Rigado Ramps Up in Operations

It was a challenging few years recovering from the global supply chain shortage that has impacted every vendor in the IT hardware space. Though not without obstacles, 2023 was a much better year for shipping product on time to customers everywhere. We also introduced a few new models, including the Cascade-500-A and the Cascade-500-X.

2023 was our biggest year ever, with over 20,000 Cascade gateways shipped! We expect 2024 to be even bigger, again thanks to our customers and partners who continue to innovate and drive new opportunities at the edge.

Our New Corporate Headquarters

In November we moved to a new office which is now our corporate headquarters:

Rigado Inc.
200 Hawthorne Ave. SE
Suite D-400
Salem, OR 97301, USA

Please update your records, and if you are in the Portland or Salem area come by and visit us!

See You in 2024!

From the entire Rigado team, have a wonderful holiday season and we look forward to working with you next year and beyond!