Privacy Policy

Rigado, Inc. respects your privacy and is committed to protecting it through our compliance with this policy.


This policy describes the types of information we may collect from you or that you may provide when you visit the website www.rigado.com (our website) and our practices for collecting, using, maintaining, protecting and disclosing that information.


This policy applies to information we collect:

  • On this website.
  • In e-mail, text and other electronic messages between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.


Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website.


By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number or any other information the Website collects that is defined as personal or personally identifiable information under applicable law, as well as any other identifier by which you may be contacted online or offline;
  • That is about you but individually does not identify you; and/or
  • About your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

  • Directly from you when you provide it to us
  • Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.


INFORMATION YOU PROVIDE TO US

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, contacting us, or requesting further services. We may also ask you for information when you report a problem with our Website, products or services.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Your use of our Support Portal to request support and maintenance services.
  • Your search queries on the Website.


INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system and browser type.

The information we collect automatically may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.


The technologies we use for this automatic data collection include:

  • Cookies (or browser cookies).A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. We will notify you of our attempt to issue the cookie on first attempt and you may refuse at that time. Should you initially accept, subsequent cookies issues will follow this preference until you change your settings to stop them.
  • Web Beacons.Pages of our website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).


HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with emails and other information about our Company’s products and services.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.


We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you.


You have the ability at any time to unsubscribe from any of the above types of information on an individual basis using the unsubscribe form on this website at www.rigado.com/communication-preferences/.


DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users which does not identify any individual, without restriction.


We may disclose personal information that we collect, or you provide as described in this privacy policy:

  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it such as, for example, to fulfill a support request
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.


We may also disclose your personal information:

  • To comply with any court order, law or legal process, including responding to any government or regulatory request.
  • To enforce or apply our terms of use.


CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:


Tracking Technologies. We will notify you upon your first visit to our website that we would like to issue you cookies. You can make a choice at this time to accept or refuse. You can also set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.


Emails from the Company. If you do not wish to have your e-mail address/contact information used by the Company to promote our own products or services, please visit our opt-out page located at www.rigado.com/communication-preferences/. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration or product service experience.


DATA STORAGE

We store the data we collect from you in tools we use for managing contact and business with you. These include Salesforce.com, Pardot, Zendesk and QuickBooks. All data is stored in the US. We are happy to permanently remove any personal data collected about you upon your request, except in cases where we are obligated by a separate customer agreement. To have your data removed please use the Communication Preference form on this website at www.rigado.com/communication-preferences/. We will keep the personal data we have stored about you until you indicate you would like us to remove it.


CHANGES TO OUR PRIVACY POLICY

It is our practice to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.


CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Rigado, Inc.


Postal:

329 NE Couch St

Suite 329

Portland, Oregon 97232


Phone:

+1-971-208-9870


Email:

contact@rigado.com



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