1. Home
  2. Knowledge Base
  3. Getting Started with the Rigado Presto Kit
  4. Presto Kit troubleshooting FAQ

Presto Kit troubleshooting FAQ

Cascade-500W Gateway Setup

How do I tell if my Gateway is powered on and connected? 

The Cascade-500W is equipped with a status indicator LED located on the top center of the gateway.

LTE Mode: using the included power supply and the built-in LTE service. Simply attach the LTE antennas, power on the gateway, and wait a few minutes for the LED to turn green. Note: The Presto kit includes a SIM card and 90 days LTE service, after which you can continue to use the gateway with Ethernet.

Ethernet Mode: using Power-over-Ethernet to both power and connect the gateway to the Internet. Simply connect the gateway to a live 802.3AF PoE connection and wait a few minutes for the LED to turn green.

The Cascade-500W includes a mounting kit that can be used to install the device on a wall or ceiling. Refer to this article for advanced mounting options.

IoT Central Setup

When you ordered your Presto kit, you received an email confirmation with a link to the Presto Setup Wizard. This wizard will securely associate your Cascade-500W to your IoT Central account and application. Follow those steps to start build out your application, and once completed return here for tips on how to verify the setup and begin adding sensors.

Note: If you cannot locate your email confirmation please contact support@rigado.com for assistance.

Sensors Setup

Next Up: Activate Devices (these can be done in any order):

Activate your E8 Asset Tracker

Activate your Flic Multi-Purpose Button

Activate your HOBO MX-100 Temperature Monitor

Activate your RS40 Occupancy and Motion Sensor

 

Was this article helpful?

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support

Stay up-to-date with the Rigado Newsletter

Subscribe